top of page

Frequently Asked Questions

  • What payment methods do you accept?
    We accept major credit and debit cards, including Visa and MasterCard, as well as online payment platforms like PayPal.
  • How can I track my order?
    After your order is dispatched, you'll receive a confirmation email with a tracking number. Use this number on our courier's website to monitor your delivery.
  • What is your return policy?
    We accept returns within 30 days of purchase, provided products are unopened and in their original packaging. Please contact our customer service to initiate a return.
  • Do you ship internationally?
    Currently, we ship within the UK and to selected international destinations. Shipping fees and delivery times vary based on location.
  • How can I contact customer support?
    You can reach our customer support team via email at info@thehairwarehouse.co.uk.
bottom of page